the customer journey kaiz consulting

Building your 100 Day Journey

Building the 100 Day Customer Journey for a business can look very different from one business to another. Your 100 Day Journey about creating the processes, the systems, and the customer journey from when they first get in touch with you, to when they become raving fans: What does it look like? What does it feel […]

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german efficiency punctuality and respect

Are You Born With Efficiency?

German efficiency is a real thing. Even though I’m always learning new ways of doing things and can sometimes be all over the place, I’d say I’m a good representation of German efficiency. I don’t believe it’s something people have in their genes, but in Germany efficiency is taught from an early age and across […]

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building business processes kaiz consulting

Building Business Processes

Processes in your business don’t need to be complicated. When it comes to delivering your services consistently to your customers, there will always be elements that don’t go to plan.  But by putting the right processes in place and not having to manually do everything yourself, you’ll be able to focus on fulfilling your customer’s wants and […]

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This is why you’re so overwhelmed

Do your office and life look like a mix of post-it notes, whiteboards, beautiful planners, and some apps that contain some but not all ideas, tasks, and reminders and maybe even exist in multiple places or not at all? Feeling like there isn’t enough time in the day and you’re spending more time “in” your […]

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